A 4-year-old taught me how to scale a SaaS

My daughter Emma asked me a question that broke me. "Daddy, why is the cloud sad?" I had been working on a product launch. Burnt out. Exhausted. I knelt down. I said: "It's not sad, sweetheart. It's just storing too much for too long." She replied: "Maybe it needs help carrying it." That's it. That's the whole post.