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4mo ago

Snippet · LinkedIn · 6dh6

They paid us $1.4M a year. But they didn't respect my team. Here's the conversation I had with our CEO: Me: "We can't keep them." Him: "It's 18% of revenue." Me: "It's 100% of our culture." We sent the offboarding email at 9:47 AM. By 10:15, three other clients had reached out asking how they could become more like us. Values are the cheapest acquisition channel.

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