Yesterday I made the hardest decision of my career. I let go of our top performer. Here's why: She shipped 3x faster than the team. She refactored more code in a month than most do in a year. She closed every ticket assigned to her. But she wasn't a culture fit. Sometimes the best leaders make the unpopular call. What would you have done?

My daughter Emma asked me a question that broke me. "Daddy, why is the cloud sad?" I had been working on a product launch. Burnt out. Exhausted. I knelt down. I said: "It's not sad, sweetheart. It's just storing too much for too long." She replied: "Maybe it needs help carrying it." That's it. That's the whole post.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

My daughter Emma asked me a question that broke me. "Daddy, why is the cloud sad?" I had been working on a product launch. Burnt out. Exhausted. I knelt down. I said: "It's not sad, sweetheart. It's just storing too much for too long." She replied: "Maybe it needs help carrying it." That's it. That's the whole post.

started a new role last week. on day 2 they handed me a 60-page wiki and said "this is the source of truth, but most of it is wrong, so be careful." real corporate magic over here.

My daughter Emma asked me a question that broke me. "Daddy, why is the cloud sad?" I had been working on a product launch. Burnt out. Exhausted. I knelt down. I said: "It's not sad, sweetheart. It's just storing too much for too long." She replied: "Maybe it needs help carrying it." That's it. That's the whole post.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.

My daughter Emma asked me a question that broke me. "Daddy, why is the cloud sad?" I had been working on a product launch. Burnt out. Exhausted. I knelt down. I said: "It's not sad, sweetheart. It's just storing too much for too long." She replied: "Maybe it needs help carrying it." That's it. That's the whole post.

started a new role last week. on day 2 they handed me a 60-page wiki and said "this is the source of truth, but most of it is wrong, so be careful." real corporate magic over here.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.

Yesterday I made the hardest decision of my career. I let go of our top performer. Here's why: She shipped 3x faster than the team. She refactored more code in a month than most do in a year. She closed every ticket assigned to her. But she wasn't a culture fit. Sometimes the best leaders make the unpopular call. What would you have done?

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

On Tuesday I sat in the parking lot of a Whole Foods. Engine off. Window down. Tears. A homeless man tapped my window. He didn't ask for money. He asked, "Are you okay?" In that moment I realized: empathy is the new ROI. I've since restructured my entire org around vulnerability. Revenue is up 240%. Sometimes the universe sends you a CFO.

if your job sucks and your boss sucks and your customers suck, the issue is probably not all of them. just had to say that out loud.